EU (EUROPEAN) Customers

THE FLAGSHOES.com trades, and is registered as a Limited company, in The United Kingdom. 

We use high quality suppliers and manufacturers from around the world, but currently all our high quality footwear, and clothing, are produced OUTSIDE the EU (European Union). 

Those suppliers ship or post direct to you, our customers.

"VAT," or SALES TAX is applied to the vast majority of goods which come into the European trade union from the rest of the world, and these charges are NOT reflected in our store prices, as we trade around the world, and VAT/Tax rules differ outside the EU. 

ALL countries within the European Union have different VAT rates, but UK goods attract a 20% tax rate.

Ensignium/Flagshoes is registered as an IMPORTER in the UK, and has what is called an EORI number which informs the authorities of our company's tax/import status.

This SHOULD ensure you DO NOT PAY ANY ADDITIONAL fee when your Ensignium™ product is delivered to you, having been purchased from within the EU (this regulation applies as long as the UK REMAINS in the EU. We do not know what will happen when the UK leaves the EU)

SHOULD you encounter additional charges upon delivery, whether VAT and/or postal "holding," charges, please contact us DIRECTLY at: flagshoessupport@novordium.com, putting "VAT IMPORT CHARGE," in the email's subject line. 

We would be happy to REFUND this charge, upon receiving evidence of the charge, payment and proof of purchase. 

It is very important to us that we abide by all trade and tax laws, as well as making purchasing from our store as simple for you, our very valued customers. 

We are writing this in November 2019, and are still unsure of how Great Britain's relationship with the EU will be affected after it has LEFT the European Union. 

Ensignium/FlagShoes Ltd. November 23rd 2019